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Bilingual HR Services Specialist

Human Resources
24001540 Requisition #

Bilingual HR Services Specialist

Pella, Iowa

Relocation package offered


As an HR Services Specialist, you will partner with the business to ensure HR processes are consistently followed. You’ll drive and support HR objectives to improve effectiveness and efficiency of support and services. You’ll provide onsite HR support as necessary in addition to handling complex team member and manager questions or concerns from multiple locations. Works to maintain positive team member relations and retention. In this role you will positively influence front line managers to encourage a healthy connection between managers and their team members to form mutual respect, trust, and appreciation. 


Pella Corporation Offers:

  • Competitive salary plus annual bonus opportunity
  • 2nd shift- Monday through Thursday 3pm-1:30am
  • Full benefits package including Medical, Dental, Vision, and 401k match


Handles escalations from HR Services Coordinators for situations outside of the scope of other specialist teams. 

  • Create content for Knowledge Articles on going as needed to ensure consistent application of HR policies and procedures. 
  • Local Talent Acquisition responsibilities.
  • Job appointments/job displacements/job reclassifications.
  • New hire orientation (facilitating training & orientation for benefits, policies, etc.).
  • Facilitate training for team members and People Leaders (RWE, manager roundtables, etc.).
  • Winter leave of absence process.
  • Plant specific compensation and evaluations.
  • Stay attuned to organizational and operational changes to identify potential team member engagement risks and raise awareness with manager. 
  • Provide onsite HR presence with scheduled walk arounds. 
  • Act as a back up to the Employee Relations Team as needed. 
  • Partner with Communities of Expertise (CoEs) and Business HR through execution of talent strategies and proactive communication of relevant identified needs or concerns of team members or People Leaders. 
  • Monitor and communicate team member performance evaluation processes. 
  • Provide training and support to team members and People Leaders on navigation of the MyHR portal, Oracle HCM applications, and UKG.  
  • Responds to and represents the Company as needed for unemployment claims. 
  • If assigned, act as primary representative of HR for union locations ensuring adherence to the CBA and positive relations with union team members and representatives. 
  • Depending on work location, may fulfill other HR responsibilities onsite. 
  • Conduct Adverse Action Process, as necessary. 



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience

  • Bachelor's degree (B. A.) from four-year college or university
  • Two to five years human resources experience

Language skills

Bilingual in Spanish

Critical competencies or skill sets 

Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals.  Ability to write performance or disciplinary documents and correspondence.  Ability to arrive at decisions or resolutions that are legal, fair, and appropriate for the Company’s culture. Strong verbal and written communication and presentation skills. Ability to resolve conflict and provide coaching. Ability to train and explain more complex processes or procedures. 



Extensive HR experience and proven record of exercising independent seasoned judgement.  Ability to coach and mentor others on the HR services team with less expertise. Ability to advise or handle escalated issues. Ability to draft and/or revise policies and procedures in partnership with legal and HR leadership. 


Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. This exposure is when talking to employees on the job-site.  The noise level in the work environment is usually moderate.

Condition of employment

Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment.  Pella participates in E- Verify.  Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Equal employment opportunity

Pella Corporation provides a working environment free of discrimination and harassment.  Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.

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