QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Service Technician, you’ll need to be able to communicate effectively with customers and serve as a professional Pella representative on all job-sites assigned to you.  

You must be fully knowledgeable on window and door repair and service aspects of residential construction and have knowledge and experience to take and record accurate measurements when needed.  You must be have technical expertise to perform job site inspection to assess conditions for repair and service.  You must be familiar enough with computers to develop proficient knowledge of our service system to schedule and close events.

CONDITION OF EMPLOYMENT:

Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment.  Post-offer background check and drug screen required.  Pella participates in E- Verify.  Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

EQUAL EMPLOYMENT OPPORTUNITY:

Pella Corporation provides a working environment free of discrimination and harassment.  Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.